Routers are essentially stand-alone devices that are separated from our core network. In the past, while supplying free routers some of our clients assumed that it was a specific extension of our network which ultimately turned into dedicated router support. We at Wibernet are definitely willing to provide basic support to users who are having difficulty operating their router or are having trouble with routers. While we added the cost of the free router as a gift to our customer the routers were very entry level that also came with their own problems. Routers sometimes give different issues such as wifi congestion and much more that may slow down the internal home network that is easily be fixed by the end user. Our clients are entitled to purchase their own routers. However, We do have a range of routers that we have tested and trust that we offer at a competitive price point.